Customized In-Home Care Services
At our company, we tailor our services to meet each individual’s unique needs. Our dedicated team manages scheduling to ensure a seamless experience for our clients. If there’s a service we don’t offer, we collaborate with trusted third parties ensure you receive the assistance you require. Your satisfaction is our top priority.
Frequently Asked Questions
Your Questions, Answered with Care
We understand that choosing in-home care is a big decision. Here are answers to some of the most common questions families ask. If you don’t see your question here, we’re just a phone call or message away—we’re always happy to help.
1. What types of care do you provide?
We offer a range of non-medical in-home care services including companionship, personal care, meal preparation, light housekeeping, respite care for families, and end-of-life comfort care. All services are tailored to meet your loved one’s specific needs.
2. How do I know which services are right for my loved one?
We begin with a free in-home consultation to get to know your loved one and understand their unique situation. Together, we’ll create a customized care plan that fits their lifestyle, preferences, and level of need.
3. Are your caregivers trained and background checked?
Yes. All of our caregivers are thoroughly vetted, background checked, and trained to provide compassionate, respectful, and professional care. We select team members who not only have experience, but also share our heart for service and building long-lasting relationships.
4. Can we choose the caregiver?
Absolutely. We do our best to match caregivers based on personality, needs, and preferences. Your comfort and trust are important to us, and if a match isn’t the right fit, we’re always happy to make adjustments.
5. How flexible is the scheduling?
Very flexible. We offer care from just a few hours a week to full-time, 24/7 assistance. Whether you need temporary help or long-term support, we’re here when you need us.
6. What if our care needs change over time?
We understand that needs evolve. Our care plans are always adaptable. We regularly check in with families and caregivers to ensure we’re providing the right level of support. Be sure to notify us 2 weeks in advanced if any changes are necessary to allow us time to make adjustments in your care.
7. Do you provide services for individuals with dementia or Alzheimer’s?
Yes. Our caregivers are trained to support individuals living with memory challenges. We provide compassionate, patient care that focuses on safety, routine, and emotional connection.
8. Is your care covered by insurance or Medicaid?
Coverage depends on your individual policy and location. Some long-term care insurance plans do reimburse for in-home care. We’re happy to help guide you through the process or provide documentation to support any claims.
9. How soon can services begin?
In many cases, we can begin care within 24 to 72 hours after the initial consultation, depending on the level of support needed. We’re ready to step in as soon as you need us.
10. How do we get started?
Simply contact us to schedule your free consultation. We’ll listen to your concerns, answer all your questions, and work with you to create a care plan that brings peace of mind to your family.
Still Have Questions?
We’re here to support you every step of the way. Reach out to us at (863) 316-4134 or 7starshelphands@gmail.com —we’re ready to help with care that feels like family.